Contact Us

Thank you for your interest in Abbott.

Have a question or comment? We want to help. Our Consumer Relations Department is staffed with representatives who are eager to address your specific questions.

Call us Monday through Friday, 9 a.m. to 6 p.m. EST. We look forward to hearing from you!

Customer Service

Phone: 1-800-258-7677 9 a.m. to 6 p.m. EST (Mon- Fri)
Submit: Customer Service Web Form

EAS Direct Customer Service

Phone: 1-866-599-4002
Hours: Mon-Fri 9 a.m. - 6 p.m. EST

Nutritional Products

Abbott Nutrition Consumer Relations

625 Cleveland Avenue
Columbus, Ohio 43215-1724
Phone:  (800) 227-5767

Abbott Diabetes Care

General Product Support

1360 South Loop Road
Alameda, CA 94502 USA
Phone: (888) 522-5226

Abbott Medical Optics

Product Safety Department

1700 E. St Andrew Place
Santa Ana, CA 92705 USA
Phone: (800) 347-5005

Metabolic Products (Inherited Metabolic Disorders)

Abbott Nutrition Metabolics Hotline

3300 Stelzer Road
Columbus, Ohio 43219-3034
Phone:  (800) 986-8755

For Health Care Professionals with nutrition questions on metabolic disorders.

E-business Customers

eAbbott and EDI Retail Customer Support
625 Cleveland Avenue
Columbus, Ohio 43215-1724
Phone:  (800) 230-7677

Media Inquiries

Abbott Public Affairs